Frequently Asked Questions

What types of decals does DecalSale offer?

DecalSale offers aftermarket replacement decal kits for tractors, agricultural machinery, construction equipment, industrial machines, and other heavy equipment.

Are your decals original OEM products?

No. Unless specifically stated otherwise, our decals are premium aftermarket replacement products designed to provide an OEM-style appearance.

Manufacturer names, trademarks, logos, model numbers, and part numbers are used only to identify compatibility. DecalSale is not affiliated with or endorsed by any equipment manufacturer.

What materials are your decals made from?

Our decals are produced from premium, durable vinyl with protective multi-layer lamination. They are designed to resist sunlight, water, scratches, and demanding outdoor working conditions.

How do I know whether a decal kit will fit my equipment?

Carefully check the equipment brand, model, year, dimensions, and product description before ordering. If you are unsure about compatibility, contact us before placing your order.

Will the colors match the original decals exactly?

We make every effort to provide accurate colors and an OEM-style appearance. However, minor color differences may occur because of screen settings, materials, production processes, age, and fading of the original equipment paint.

Can I install new decals over old decals?

We do not recommend applying new decals over existing decals. Remove the old decals and adhesive residue, then clean and dry the surface thoroughly before installation.

What surfaces are suitable for installation?

Decals should be installed on smooth, clean, dry, and properly prepared surfaces. Do not apply them over rust, dirt, grease, wax, oil, silicone, peeling paint, or damaged surfaces.

Are installation instructions available?

Yes. Please review our complete Installation Guide before removing decals from their backing or beginning installation.

Can the decals be used outdoors?

Yes. Our decals are designed for outdoor use and demanding working environments. Their lifespan depends on surface preparation, installation quality, climate, equipment use, maintenance, and exposure to chemicals or pressure washing.

Can I pressure-wash the equipment after installation?

Allow the adhesive to set for at least 24–48 hours before washing the equipment. When pressure washing, keep the nozzle at a safe distance and never spray directly against the decal edges.

How long does order preparation take?

Orders require up to two business days for preparation and processing before shipment.

How long does delivery take within the United States?

Orders within the United States are shipped through UPS Express with courier delivery. Estimated delivery time is 3–7 business days after dispatch, depending on the destination state and location.

Do you ship internationally?

Yes. International delivery generally takes 3–10 business days after dispatch, depending on the destination country and its distance from major delivery centers.

Customers are responsible for any customs duties, import taxes, or additional fees charged by their country.

Will I receive tracking information?

Yes. Tracking information will be provided after your order has been prepared and shipped.

What is your return policy?

Returns are accepted within 30 days of delivery. Decals must be unused, unapplied, undamaged, and returned in their original packaging.

Decals that have been installed, removed from their backing, cut, altered, or damaged cannot be returned.

Who pays for return shipping?

If DecalSale sent the wrong item, we will cover the return shipping cost. For all other returns, the customer is responsible for return shipping.

When will I receive my refund?

Approved refunds are processed within five business days after we receive and inspect the returned product. If the issue resulted from an error on our part, a refund, replacement, or another resolution may be arranged directly with the customer.

What should I do if I receive the wrong item?

Do not install or alter the decals. Contact us through the Contact page with your order information so we can review the issue and arrange an appropriate resolution.